Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Shipping Policy

Thank you for choosing Dreambox Pixels for your digital products. We strive to provide you with a seamless and transparent shopping experience. Please take note of our shipping policy below:

  1. Delivery of Digital Products:
    • All our products are digital and available for immediate download upon payment confirmation.
    • Upon completing the purchase process, you will receive a confirmation email that includes the relevant download links.
    • If for any reason you do not receive the confirmation email within the next 10 minutes after making your purchase, please check your spam folder or contact us for assistance.
  2. Shipping Process:
    • Our automated delivery system ensures quick and efficient delivery of your digital products.
    • There are no additional costs associated with shipping digital products, as they are delivered exclusively via email or through direct download from our website.
  3. Technical Support and Assistance:
    • If you encounter any issues during the download process or have questions about your digital product, our customer support team is here to help.
    • You can reach out to our support team via email at contact@dreamboxpixels.com, and we commit to responding within 24 business hours.
  4. Refunds and Returns:
    • Due to the nature of digital products, we do not offer refunds once the product download is completed. However, if you experience technical issues with the product that we cannot resolve, we will be happy to provide additional assistance or a replacement if necessary.

By making a purchase at Dreambox Pixels, you agree to the terms and conditions of our shipping policy.